Ngonidzashe Mpofu

Credentials: Australia & New Zealand

2019 SKJ Fellow

Ngonidzashe Mpofu is pursuing a Ph.D. in Rehabilitation Counselor Education, with a minor in Educational Psychology, Human Development emphasis. She has a M.Ed. in Counselor Education with a dual emphasis in Clinical Rehabilitation and Mental Health, and Clinical Mental Health in Schools and Communities from Penn State, and is a National Certified Counselor (NCC) and a Certified Rehabilitation Counselor (CRC). Considering herself as a child of the world, Ngonidzashe likes to say Zimbabwe gave her identity, the United States raised her, and Australia taught her how to be an adult. This summer, with the generous support of the Scott Kloeck Jenson program, Ngonidzashe will be sojourning to both Australia and New Zealand to carry out exploratory research on rehabilitation support service provision, administration, and utilization among the Māori people and service providers of New Zealand, as well as assessing Australia’s leading disability service providers considering the emigration of Māori people. This research will contribute to the creation of a predictor model for disability service organizations that forecasts customer goal attainment based on staff performance indicators. Service trends found will contribute towards more targeted employee training and development that serves the needs of the populations interacting with these organizations, such as the Māori people.

Read Ngonidzasche Mpofu’s fellowship report here.